Huawei, Honor Offer Free Repairs to Water Damaged Devices in Kerala

Aug. 25, 2018

In its own good way of assisting the people of Kerala in healing from the wrath of the recent state-wide floods, Huawei and sub-brand Honor haveannounced free service to all devices damaged because of water. Huawei and Honor have also alerted technical teams across all of their service centers in Kerala to offer timely service to a large number of customers.

As per information shared by Twitter handles of Huawei and Honor, thedevices will be waterlogged devices will be repaired free of cost. Consumers bringing in devices will be offered free repairs without any questions.

This offer will be valid on all water-damaged devices brought in forrepair between August 21st and 31st. “We will be providing free of cost service to Huawei smartphones damaged due to water logging. With support pouring in from everywhere, we are confident that Kerala will soon recover from this disaster“, saidAllen Wang, the Director of Huawei India’s Product Centre.

Earlier this week, Xiaomi had opened up asimilar relief supportprogram, offering free service to devices damaged by water. The company had clarified that while no service charges will be applicable to users in Kerala, they will have to pay for the spare parts. Xiaomi also announced that it will extend a discount of up to 50 percent on replacement parts.

Huawei and Honor, on the other hand, have not clarified in their social media posts if similar conditions apply to their act of benevolence. We reached out to the companies and were told thatusers will not have to pay a single penny for the repairs.

Meanwhile, in case you’re in Kerala and looking to get your water-logged Huawei or Honor smartphone repaired for free, you cancall on toll-free numbers 1800-209-6555 (for Huawei) and 1800-210-9999 (for Honor)to get more information about service centers in the state. Please make sure to carry your invoice when you taking your smartphone to the service center.

If you’re looking for ways to contribute, you cancheck out ways in which you can donatefor the rehabilitation of people in Kerala.